Refund policy

Refund Policy

Last updated: September 28, 2026

We want you to be happy with every CLC order. This policy explains when you can return an item and how refunds work.

Unopened products

You can return unopened, sealed products within 30 days of delivery for a refund of the product price. Items must be in their original condition with the safety seal intact.

Opened products

For health and safety reasons, we can't accept returns of opened supplements unless the item arrived damaged, defective or incorrect.

Damaged, defective or wrong items

If your order arrives damaged, defective, or you received the wrong item, contact us within 30 days of delivery with your order number and a photo of the item and packaging. We'll send a replacement or issue a full refund, including shipping, at no cost to you.

How to start a return

Email us at clc20261@gmail.com with your order number and the item you'd like to return. We'll reply with return instructions. Items sent back without first contacting us can't be accepted.

Return shipping

Unless the item was damaged, defective or incorrect, the customer pays return shipping. Original shipping charges are non-refundable.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method, and it may take several business days for your bank or card provider to post it.